Giles County Rural Equity
in Access to Community Health

What is G-REACH?

Funded by a three-year Rural Health Outreach Grant awarded to the Giles Free Clinic by the Health Resources and Services Administration Office of Rural Health Policy (HRSA-ORHP),

G-REACH is a non-emergency health transportation program providing affordable transportation

to low-income residents of Giles County. G-REACH is a product of the early strategic planning

of G-NET, which identified medical transportation as the number one barrier to health care access in Giles County. G-REACH is operated by the Giles Community Health Center and the Giles Health & Family Center.


Call (540) 921-3024

to arrange low cost, non-emergency transportation to your next health care or related appointment!


The types of rides that G-REACH can provide include:

To and from outpatient medical appointments, including behavioral health, dental, vision, and NRV

    CARES' Parenting Young Children Courses.

G-REACH does NOT transport to/from any emergency department or inpatient service.

Rides must be at least one-quarter mile and not over 200 miles one way. Long distance rides may

be shared in order to minimize cost. Shorter rides are allowable for the mobility impaired and

must be approved on a case-by-case basis.

Long distance rides outside of Giles and contiguous counties may only be provided to Giles Community Health Center patients and the appointment must be the result of a referral from the Giles Community Health Center

Long distance rides may be approved for non-Giles Community Health Center patients on a     case-by-case basis.

Rides must be reserved at least 24 hours in advance. Reservations placed with less than 24 hours'

notice will be accommodated on a case-by-case basis.

Any ride to/from an appointment at the Giles Community Health Center, even for eligibility determiniation.

Children less than 18 years of age must be accompanied by an adult.

Children less than eight years of age must be restrained in a child safety seat which must be provided by the family.

Door-to-Door service is available upon request.

Persons with mobility impairments (wheelchairs, walkers, canes, etc.) may ride, but must ask for

    an accessible vehicle upon scheduling the ride.

Stops for prescription medication pick-up may be made on the return trip ONLY if prescription is

    confirmed by the attending practitioner.


To be eligible to use G-REACH, individuals must be:

Residesents of Giles County

Not eligible for Medicaid-covered medical transportation

Not eligible for Agency on Aging senior transportation (some exceptions may be approved if the

     Agency on Aging transportation is unavailable on the day of the appointment. Contact the

     Agency on Aging at 540-980-7720)

Not discharged from another transportation service for misuse

Low income (Family income at or below 200% of the federal poverty level; the same criteria as the

     Giles Community Health Center. See chart below.)


                                             G-REACH 2015 Income Guidelines

200% of the Federal Poverty Level

Family Size Annual Income
1 $23,540
2  $31,860
3 $40,180
4 $48,500
5 $56,820
6 $65,140
7 $73,460
8 $81,780


Hours of Operation:


6:00 a.m.-6:00 p.m. (some exceptions may be approved for after hours)



Fees will vary based on the distance to the destination and may be paid by cash or credit/debit card upon pick-up.

Within Giles County: $5 per round trip

Bland, Craig, Pulaski, Montgomery Counties, VA or Monroe County, WV: $10 per round trip

Long-distance: $0.25 per mile (examples: Roanoke= $36 round trip; UVA Medical Center= $86

                                            round trip; Duke Medical Center= $100 round trip)



(540) 921-3024

Giles Health & Family Center

701 Wenonah Ave.
Pearisburg, VA 24134

bulletGiles Health & Family Center


  • Giles Free Clinic
  • Giles Health & Family Center
  • Family Dental Clinic of the NRV
  • Carilion Giles Community Hospital
  • New River Community Action
  • New River Valley Community Services